Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of GEO Essential and/or other parties cited. Copyright 2015, GEO Essential ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with GEO Essential or purchasing GEO Essential products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with GEO Essential or to purchase GEO Essential products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by GEO Essential. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of GEO Essential used in the site are trademarks or registered trademarks of GEO Essential


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, GEO Essential disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. GEO Essential does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. GEO Essential does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
GEO Essential shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if GEO Essential has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a GEO Essential product is mistakenly listed at an incorrect price, GEO Essential reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. GEO Essential reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, GEO Essential shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by GEO Essential without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
GEO Essential may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to GEO Essential.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Utah, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of GEO Essential products) shall be in the state or federal courts located in Salt Lake County, Utah. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of GEO Essential products) must be commenced within one (1) year after the claim or cause of action arises. GEO Essential's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. GEO Essential may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a GEO Essential or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
GEO Essential does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, GEO Essential is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, GEO Essential reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to GEO Essential in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless GEO Essential, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, GEO Essential may link to sites operated by third parties. However, even if the third party is affiliated with GEO Essential, GEO Essential has no control over these linked sites, all of which have separate privacy and data collection practices, independent of GEO Essential. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, GEO Essential seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


ORDER, RETURN, AND REFUND POLICY

BUSINESS HOURS: Business hours are 9:00 am – 5:00 pm (Mountain Time) Monday through Friday. Orders placed after 12 noon Mountain Time will be processed the next business day. Additionally, orders placed on Saturday and Sunday will not be processed until Monday. Orders are not received and processed on holidays.

ORDER DELIVERY: GEO Essential orders are shipped via USPS. If there are circumstances beyond GEO Essential’s direct control causing an order to be late or missed, product will not be shipped faster than selected USPS delivery. These circumstances include: orders lost due to web site malfunction, carrier company errors, bad weather or other reasons causing late or missed deliveries.

DAMAGED PRODUCT: If product is damaged during shipment, please take digital photos of the product immediately and sent them to us via email at support@geoessential.com. Photos are required for the order to be considered for a refund. All damaged product claims need to be made via email with attached photos within 24 hours of delivery. A representative of GEO Essential will reply as soon as is reasonably possible. You must receive authorization from a GEO Essential representative in writing, via e-mail, PRIOR to sending the package back to GEO Essential. Per USPS's terms and conditions found at http://about.usps.com/publications/pub141/summary-of-our-terms-and-conditi.htm, "Original Packaging Materials In the event that a claim is made for damage to a package, the original packaging materials must be made available to USPS or its designee for inspection." We require the damaged product to be shipped back to us at 1206 S. 1680 W., Orem, UT 84058 within 3 business days of delivery. Once the damaged product has been received by GEO Essential, a representative of GEO Essential inspects the packaging materials and damaged product. They will confirm or deny the damage claim in writing to the customer. If the damage claim is confirmed, the customer can then choose if he/she prefers a refund to their credit card, or for GEO Essential to immediately send out a new product.

ORDER CANCELLATIONS: If your order has begun processing or has been shipped, it cannot be cancelled. No exceptions. You will at that point have to do a return. Please see our Return Policy, below.

RETURN POLICY: Items may only be returned if they are unopened, unused, and in saleable condition. Returns must be made within 15 days of original receipt of the product. Shipping and Handling will not be included in the refund amount. Returns must be shipped back to GEO Essential at 1206 S. 1680 W., Orem, UT 84058 within 15 days of original receipt of the product for a refund. No exceptions.

Customer must pay return shipping charges. In the package you are returning, please include a copy of the invoice, a current phone number, and reason for return. GEO Essential will charge a 25% restocking fee for any order returns after the credit card has been authorized (if you were given an order number, your card has been authorized). Refunds will not be issued until the product has been received and inspected by a GEO Essential representative. Please allow 15 business days for refund processing, including credits to your credit or debit card.

GEO Essential does NOT accept COD shipments and is not responsible for returned packages until they are received at GEO Essential. Customers are responsible in cases where a returned package is damaged, lost, or stolen in transit.

GEO Essential will only accept returns of items within 15 days of the original receipt of the product.

QUALITY ISSUE RETURNS: If there is a quality issue, we ask that digital photos are taken of the product and emailed to us at support@geoessential.com. We will review these photos and issue an appropriate refund. Photos are required for a quality issue refund. All quality issue claims need to be made within 24 hours of delivery. If there is a quality issue, the product can be discarded only after an appropriate refund has been determined by GEO Essential.

REFUSED SHIPMENTS: Refunds will NOT be issued for refused shipments. No exceptions.
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